Privacy Policy

1. Introduction

Scailr is committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Scailr acts as a data controller for personal data collected through its website and services.

2. Information We Collect

We may collect:

3. Legal Basis for Processing

We process data under the following lawful bases:

• Contractual necessity
• Legitimate interest
• Consent
• Legal obligation

4. How We Use Data

We use your data to:

• Deliver services
• Manage accounts
• Improve systems
• Communicate
• Invoice and process payments
• Comply with regulations

5. Data Sharing

We may share data with trusted providers including:

• Hosting services
• Payment processors
• CRM platforms
• AI providers
• Analytics tools

All providers are contractually bound to confidentiality.

6. International Transfers

Some providers may process data outside the UK/EU.

Where applicable, we use appropriate safeguards including Standard Contractual Clauses.

7. Data Retention

We retain data only as long as necessary:

• Client records: up to 7 years
• Marketing data: until withdrawal
• Website enquiries: up to 24 months

Unless required otherwise by law.

8. Data Security

We use encryption, access controls, and secure systems to protect personal data.

No system is completely secure, and transmission is at your own risk.

9. Your Rights

You have the right to:

• Access
• Rectification
• Erasure
• Restriction
• Portability
• Objection
• Withdraw consent

You may opt out of marketing communications at any time.

Requests should be sent to hello@scailr.agency

10. Complaints

You may lodge a complaint with:

Information Commissioner's Office (ICO)
www.ico.org.uk

11. Policy Updates

We may update this policy periodically.

12. Contact

hello@scailr.agency